Browser Settings

Verify that your browser version is supported and that you have the required browser settings for accessing and viewing the Mentor Documentation System (including InfoHub), and Support Center.

The InfoHub and HTML documents will not fully function unless the browser settings enable JavaScript to run. Without JavaScript enabled, the InfoHub and HTML documents fall back to a Compatibility Mode, with only single navigation and no search capability.

If you are using one of the following unsupported browsers, follow the remedy.

Unsupported Browsers


Chrome 75 and older

Upgrade to newest version.

Firefox 60 and older

Upgrade to newest version.

Internet Explorer 5.x, 6.x, 7.x

Upgrade to newest version or use Microsoft Edge.

Mozilla 1.x

No longer supported by Mozilla, upgrade to newest Firefox.

Netscape 4.x, 6.x, 7.x, 8.x, and 9.x

Upgrade to newest Firefox.

Opera 6.x, 7.x, 8.x, and 9.x

Upgrade to the 10.x or newer.


Viewing PDF files — PDF files do not fully function when viewed within a web browser due to browser plug-in security restrictions. Use the HTML version of the documentation to fully navigate and search. You can also navigate to the documentation tree and view the PDFs using a PDF Viewer, such as Adobe Reader.

Following is a list of supported browsers for viewing the HTML documentation: